Package quoted is not based on the availability of hotels. Only when we receive written confirmation mail for the package, hotels will be booked as per the availability at that point of time. Any changes in the rate depending on the availalibility have to be borne by the guest.
The client can book their trip by paying 50% or the amount advised by the reservation staff as advance of the total package cost .
All the booking are Confirmed with the hotel after receiving a confirmation mail from the client with 50% or the amount mentioned by our reservation staff of the package amount in our account.
We are travel and holiday organizers. We do not control or operate any airline neither do we control nor we own any shipping company hotel or transport or any other facility or service mentioned on the site. We cannot be held responsible for any lack of service by any independent agency / airline / transport / hotel or any other service provider.
Once the booking is confirmed, vouchers will be issued with suggested Trip Details. And the Confirmation vouchers provided by the company will be valid for all hotels. The client can reconfirm with the hotel for their reservation.
Makruzz ferry tickets will be pre purchased on receiving the advance payment which will be handed over to the guest on the day of arrival.
We would require 100% advance payment for bookings made for December, due to high peak season.
Most hotels in Andaman (Port Blair and Havelock) usually have 0800 hours as check in/check out, it however depends on the availability of the rooms that the hotel might have at their disposal during that time. Furthermore, there are also chances that the hotel may charge you for a further one day incase of an early check in or late check out.
Your itinerary may be changed from the prior one due to government holidays, weather conditions, cancellation of ferry or the time change.
Please note that even though we undertake to provide you with a place on the sailing to Havelock by Govt. ferry, a fixed seat is not possible sometimes and you may have to travel on deck.
Seats are fixed and confirmed on Makruzz as per the class mentioned during the booking, any upgrade to higher class will cost extra.
Ferry timing to Havelock are subjected to change at the government's discretion, and we assume no liability for disruption in schedule owing the same, although we will do our best to implement your itinerary to the fullest extent and provide you with appropriate back up plan.
Vehicle provides is exclusively for the sightseeing and transfers as mentioned in the itinerary only, any additional usage will cost extra.
There will be no refund of any unutilized service in part or full whatsoever may be the reason.
The rates mentioned in the website might not be updated so for correct and updated rates kindly contact us.
Cancellation Policy :
Cancellation of bookings can be done either by logging on the andamanisland.in account (online) through which the booking was processed or by calling on the customer care number number (offline). You should also send a email request along with call. For hotel cancellation at hotels@ andamanisland.in, for tour packages at firstname.lastname@example.org. Cancellation process will start after receiving the email confirmation for cancellation.
All charges for cancellation shall be applicable as per end service provider's T&C. Additionally; andamanisland.in reserves the right to charge a service fee of Payment Gateway charges has applicable.
Below are our general cancellation policies:
Cancellation Received on or before 30days, a 10% processing fee of the total package cost will be charged and remaining money will be refunded.
Cancellation between 29 days to 20 days -50% of refund of total package cost.
Cancellation less than 20 days of arrival or no show – no refund.
No refund for booking made from 15 dec 2013 to 15 Jan 2014.
In case of any unexpected bad weather condition or due to any unavoidable circumstances if any ferry /sea plane to Havelock
We also want to state that when you access our site, you should be aware that any information transmitted electronically via World Wide Web, is not secure unless you have taken proper measure at your end. andamanisland.in does not take any responsibility of loss of any information via World Wide Web. However when you make reservation or purchase any product through our site, your card details are encrypted for transaction. We also want to state here that information like credit card details/debit card details and bank account details are collected by payment gateway and banks and not by andamanisland.in but if ever stored or retained by us, remains internal and is never shared except that they may be shared with third party private/government security agencies to screen fraudulent activities. These details may also be shared with certain third party only for purpose of processing Cash Back and Discount and Charge Backs if applicable.
For all non refundable bookings, there shall be no refund to the booking fee charged.
By accepting the confirmation voucher by you there is mutual agreement of understanding that the traveler is accepting all sorts of terms and conditions mentioned in the voucher. Any or all dispute/s arising in relation to this agreement shall vest exclusively in the court of Port Blair jurisdiction and any legal issues will be settled and sorted out in Andaman High court, at Port Blair as per the Company's BYLAWS.
The Company shall, in no circumstances whatsoever be liable to the client or any person traveling with him or her for: Any death, personal injury, sickness accidents, loss delay, no shows , unused room nights , Early departure, incomplete Tour, discomfort, increased expenses, consequential loss and / or damage or theft howsoever caused.
The refund shall be processed within 10-15 days from the date of the cancellation request being made. The refund will be credited back to the same account from where the payment was made. It is advisable to contact andamanisland.in within a hours of the cancellation request.